Refund policy

Return & Exchange Policy

At Anhadrang, we carefully inspect every order before it is shipped. However, if you receive an incorrect item or a product that arrives damaged, we're here to help make things right.

Eligibility for Returns & Exchanges

• Returns and exchanges are accepted only for products that are incorrect or damaged upon delivery.

• Any damage or issue must be reported within 24 hours of receiving your order.

• The product must be unused, in its original packaging, with all tags intact, and accompanied by the order confirmation or proof of purchase.

How to Request a Return or Exchange

To initiate a request, please email us at anhadrangliving@gmail.com (replace with your actual support email) within 24 hours of delivery.

Your email should include:

• Your order number

• A brief description of the issue

• A continuous, unedited parcel opening video recorded from the moment the sealed package is opened until the product is fully visible, clearly showing the issue or damage.

Once we review your request, our support team will guide you through the next steps.

Return Shipping

If your return request is approved because you received a wrong or damaged product, the return shipping cost will be borne by Anhadrang. Depending on your location, we may arrange a pickup or provide instructions for returning the item.

Refunds & Replacements

After the returned item is received and passes our inspection, we will process your request.

• Replacements will be dispatched as soon as possible, subject to product availability.

• Refunds will be issued as store credit or a coupon code within 5–7 business days after the return is approved.

If you have any questions or need assistance, please contact us at anhadrangliving@gmail.com (replace with your actual support email). We're always happy to help.