Shipping policy
Shipping Policy
At Anhadrang, we aim to deliver your orders safely and on time. This Shipping Policy explains how we process, dispatch, and deliver your purchases. By placing an order on our website, you agree to the terms outlined below.
1. Order Processing
Orders are generally processed within 1–3 business days after successful payment confirmation. During festive periods, promotional sales, or high-order volumes, processing may take a little longer than usual.
2. Shipping Options
We offer multiple shipping options based on your location and availability. The shipping methods available for your order, along with their estimated delivery timelines, will be displayed during checkout.
3. Delivery Locations
At present, Anhadrang delivers orders within India only. We do not currently offer international shipping.
4. Shipping Charges
Shipping charges are calculated based on factors such as the delivery location, package weight, and the shipping service selected. The applicable shipping fee will be shown at checkout before your payment is completed.
5. Order Tracking
Once your order has been dispatched, you will receive a confirmation email or message containing your tracking details. You can use the tracking number to monitor your shipment through the courier partner's tracking portal.
6. Delivery Timeline
Delivery times depend on your location and the shipping option selected. Estimated delivery dates are provided at checkout and should be considered approximate, as actual delivery may vary.
7. Delays in Delivery
While we make every effort to ensure timely delivery, unforeseen situations such as adverse weather conditions, transportation disruptions, public holidays, or other circumstances beyond our control may affect delivery schedules. We appreciate your understanding in such cases.
8. Shipping Address
Customers are responsible for providing a complete and accurate shipping address at the time of placing the order. Anhadrang cannot be held responsible for delays, failed deliveries, or lost shipments resulting from incorrect or incomplete address information.
9. Undelivered or Returned Orders
If an order is returned to us because of an incorrect address, failed delivery attempts, or refusal to accept the package, any additional shipping or re-delivery charges may be the responsibility of the customer.
10. Lost or Damaged Packages
If your order is lost in transit or arrives damaged, please contact our customer support team as soon as possible. After reviewing the case with our shipping partner, we will offer an appropriate resolution, which may include a replacement, refund, or store credit, depending on the circumstances.
If you have any questions regarding shipping or your order, please feel free to contact our support team at anhadrangliving@gmail.com (replace with your official support email).